Patient, professional support with Wi-Fi, computers, phones, tablets, backups, and account security—onsite across South Hampton Roads or remotely when appropriate.
Onsite visits start at $250. Secure remote support is available for suitable problems.
Describe what is slow, confusing, damaged, or not working. I will help identify the right next step and explain it clearly.
Find weak coverage, connection problems, and settings that keep compatible equipment from working well together.
Get a slow, damaged, confusing, or newly purchased device ready for dependable everyday use.
Strengthen accounts and backups or take practical action after a drive failure, scam, malware, or account problem.
Connect compatible equipment, move important information, or solve suitable problems remotely.
Explore technology services and pricing
A focused technology practice. General handyman, electrical, plumbing, alarm or surveillance, locksmith, permanent wiring, wall-mounting, and structural services are not offered.
What local customers say about working with Tidewater Home Tech.
“Steve came to my house and installed new RAM into my laptop that made it so much quicker to edit my videos! He was extremely professional, courteous and even explained how everything worked when I asked. I will certainly call Steve again for any tech issues I have.”
“Steve installed and setup my new wireless router at home. He was very personable and got everything working quickly. 5 star customer service.”
“I called Tidewater Home Tech when I needed help fixing my broken tablet. While unfortunately that device was damaged beyond repair, I called many more times to help with various other computer issues I’ve had. All were taken care of immediately and Steve even taught me how to fix them myself if they happen again!”
Start in plain language. Device models, photos, and other details can come next.
I will confirm what is included, what is not, and the price before work begins.
Your devices, accounts, information, workplace, and time are treated professionally.
You receive a plain-English walkthrough and written notes when the work calls for them.
The exact labor price is confirmed before work begins. The cost of any required parts or equipment will be added to the service price, along with unusually long travel or third-party charges when applicable.
$150 minimum
For suitable software, settings, account, and device questions.
$250 minimum
Includes normal core-area travel and up to the first 60 minutes onsite.
Quoted before work
For Wi-Fi plans, recovery work, migrations, and other variable-scope needs.
Review the Service Terms for authorization, data, repair, payment, and service-limit information.
The work is backed by professional training in IT support, networking, cybersecurity, incident response, cloud security, and technology operations.
Select a badge to open its verification record.
View complete Credly profileTidewater Home Tech is owned and operated by Stephen Macomber, a technology professional with nearly two decades of IT, cybersecurity, and operational leadership experience.
Stephen has led technical teams, strengthened the security of critical networks and cloud environments, and managed complex projects where clear decisions and careful execution mattered. He brings that experience to the technology people rely on at home and in small workplaces—without expecting customers to speak the language of IT.
Every service ends with an explanation of what changed, why it mattered, and what you should know afterward.
Onsite appointments are available for households, home offices, and small businesses throughout the core service area. Suitable technology problems can also be handled remotely.
You do not need to diagnose the problem. Describe the device, connection, account, or setup involved and add model information or photos when they would help.
By submitting this form, you agree that Tidewater Home Tech may use the information you provide to review your technology-support request and contact you about it. See the Privacy Policy and Service Terms.
